Root Cause

Recurring equipment failures, unexplained trips, repeated electrical breakdowns, process interruptions, and environmental incidents are rarely random events. In most industrial systems, failures are symptoms of deeper technical, operational, or systemic issues that remain unresolved until a structured Root Cause Analysis (RCA) is performed. Without identifying and eliminating the true root cause, organisations continue to experience repeat failures, increased maintenance costs, production loss, safety risk, and compliance exposure.Bigeta Energy Solutions delivers Root Cause Analysis services globally to identify the real technical causes behind equipment failures,
Electrical incidents, power quality disturbances, process disruptions, and environmental non-conformities. Our RCA methodology combines engineering diagnostics, failure mode analysis, power quality investigation, protection system review, and environmental impact assessment to identify failure mechanisms and implement permanent corrective actions. RCA is particularly critical in electrical systems where repeated failures are often driven by hidden causes such as voltage imbalance, harmonics, poor earthing, transient surges, insulation deterioration, moisture ingress, thermal stress, contamination, or inadequate protection settings.
What Our Root Cause Analysis Covers ?
At Bigeta, Root Cause Analysis combines technical investigation with data driven diagnostics to establish failure causation across electrical systems, process equipment, utility infrastructure, and environmental incidents. Our RCA approach evaluates failure evidence, operating conditions, maintenance history, electrical loading, power quality trends, protection coordination, process deviations, and environmental exposure to determine the true cause and define permanent corrective actions.
- Our Root Cause Analysis services are structured across seven major technical investigation areas to identify the true source of failure and recurrence risk.
- Electrical Failure Analysis Investigation of transformer failures, motor burnouts, cable failures, breaker tripping, capacitor bank failures, relay maloperation, switchgear flashovers, UPS failures, and repeated panel overheating.
- Power Quality Root Cause Investigation Detailed analysis of harmonics, voltage sag, voltage swell, transients, flicker, phase imbalance, neutral overloading, poor power factor, capacitor resonance, and waveform distortion causing repeated electrical stress and premature equipment failure.
- Protection & Coordination Review Assessment of relay settings, breaker discrimination, fault clearing sequence, coordination gaps, nuisance tripping, earth fault response, and protection system misoperation.
- Thermal & Insulation Failure Assessment Investigation of hotspots, insulation degradation, thermal ageing, loose terminations, dielectric stress, contamination, and partial discharge related deterioration.
- Mechanical & Process Failure Diagnostics Investigation of motors, pumps, compressors, fans, conveyors, and rotating systems for load stress, vibration-related failures, lubrication issues, alignment problems, and operational misuse.
- Environmental Impact Assessment Assessment of environmental contributors such as dust ingress, humidity, corrosive atmosphere, temperature cycling, ventilation deficiency, water ingress, and chemical contamination causing accelerated electrical deterioration and equipment failure.
- Corrective Action & Recurrence Prevention Development of permanent corrective actions, engineering controls, monitoring plans, design improvements, maintenance changes, and preventive controls to eliminate recurrence.
Standards & References We Apply
IEEE 1159
Recommended practice for monitoring electric power quality including voltage sag, swell, transients, harmonics, interruptions, and waveform disturbance analysis.
IEEE 519
Recommended practice and requirements for harmonic control in electrical power systems including THD, TDD, resonance, and harmonic compliance evaluation.
NFPA 70B
Recommended practice for electrical equipment maintenance including failure prevention, thermography, insulation assessment, and predictive maintenance diagnostics.
IEC 60076 / IEC 60034
Applied for transformer and rotating equipment failure diagnostics, thermal performance, insulation stress, and operating condition analysis.
ISO 14001 Environmental Management Principles
Applied where environmental conditions, contamination, and compliance related failure mechanisms are part of the RCA scope.
Key Benefits of a Bigeta Root Cause Analysis
Eliminate Repeat Failures
Identify and remove the true technical cause of recurring failures instead of repeatedly treating symptoms.
Reduce Electrical Breakdown Risk
Resolve hidden power quality issues, protection gaps, and insulation stress mechanisms causing repeated electrical failures.
Improve Reliability & Uptime
Strengthen asset reliability through permanent corrective actions, design improvements, and better maintenance strategies.
Reduce Maintenance Cost
Minimise repeated repairs, emergency replacement, secondary damage, and production losses caused by unresolved failure mechanisms.
Improve Safety & Compliance
Reduce the risk of electrical incidents, unsafe operating conditions, environmental exposure, and compliance non-conformities.
Strengthen Engineering Decisions
Provide evidence based technical findings to support redesign, retrofit, protection revision, and management decision making.
Frequently Asked Questions — Root Cause Analysis
What is the difference between troubleshooting and Root Cause Analysis?
Can RCA identify failures caused by power quality?
Do environmental conditions really cause electrical failures?
What types of failures can you investigate?
Do you provide corrective action recommendations?
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